FREE SHIPPING ON ORDERS $200+ (US 🇺🇸)

DISCOUNT APPLIED AUTOMATICALLY AT CHECKOUT

Currency

Your cart

Your cart is empty

Check out these collections.

Welcome to our FAQ.

If we are unable to answer your question here, please don't hesitate to let us know:
hello@sundaysparks.com

1. What is Sunday Sparks Clothing Co.?

Sunday Sparks Clothing Co. is an e-commerce store that sells trendy and stylish clothing for everyday wear. We were founded on the tenets of kindness, compassion, goodness, and a willingness to evolve with our clients in mind. Our business is family-owned and operated, based in Saskatchewan, Canada.

2. Can I return an item?

Absolutely! You're allowed to change your mind or decide to swap your new item for something else. We have a 7-day return policy, which means you have 7 days after the date the courier has marked your item as "Delivered" to initiate a return.

Please note that our store provides returns in Store Credit or Item Exchange only, and all returns issued a Store Credit will be subject to a 10% Restocking Fee. There are no exceptions to this policy. If you have any questions before placing an order, please reach out to us. We want to ensure you'll LOVE your purchase!

3. Are returns free?

As much as we'd like to provide free return labels, return shipping will be at the expense of the buyer. Once approved, you will receive the shipping information of where to send the item(s) you'd like to return. Please be sure to share the tracking information with us once you have shipped your return.

4. What types of items can I return?

To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging. It must be free of scent, stains or marks, and devoid of any lint, dust, or pet hair. You’ll also need to provide your Order Number and Reason for Return.

Please note that undergarments, swimsuits, accessories, jewelry, makeup, and beauty products are NOT eligible to be accepted as a return due to hygiene and safety reasons.

5. Can you help me start the Return Process?

To start a return, please contact us at returns@sundaysparks.com with your Order Number and Reason for Return. We will respond to you within 48 business hours. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

6. What if I receive a defective item?

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right. If there is an error in quality control, we will provide you a prepaid shipping label to send the item back to us for a replacement.

7. Do you offer Free Exchanges?

Yes, we do! In cases of exchanging an item for another color or size, we are here to help you get the best fit or shade for your body type or complexion. To receive your Free Exchange Label, please email us at returns@sundaysparks.com.

8. Can I talk to a real human?

We are all real humans here - yay for local businesses employing real humans! If you'd like to reach us, please feel free to reach out in any of the following ways and we'll be sure to get back to you as soon as we can. Please note: our chat option on our website (www.sundaysparks.com) is always available to help you answer quick questions, but to receive a formal response the following communication methods are preferred:

Email: hello@sundaysparks.com

Facebook: /sundaysparksclothingco

Instagram: @sundaysparksclothingco

WhatsApp Business Chat: 306-381-6261

9. Was my Return approved?

We will notify you once we’ve received and inspected your return and let you know if your return was approved or not. If approved, you’ll be automatically issued Store Credit for the original purchase amount. Please note that the Store Credit will arrive in the form of an email to the email address used at the time of placing the order, and the currency will be in CAD.

10. Where do you ship from?

We are based in Saskatchewan, Canada, and all of our shipments originate from Rosetown and/or Saskatoon within the province of Saskatchewan. We do not offer local delivery or pick-up. All orders will be shipped by mail courier, and all products must be sent back to us by mail, with costs covered by the buyer.

11. Do you ship internationally?

For orders shipping to the United States, a flat rate shipping of $34.99 CAD will be charged. Orders over $250.00 CAD will ship for free. For orders outside of Canada and the United States, an international shipping rate will apply. Please email us at hello@sundaysparks.com for rates.

All duties, taxes, and fees incurred are the sole responsibility of the buyer.